Technical Area(s)

Staffing
Human Resource Development
 
Staffing Competencies

  • Application Processing
  • Recruitment/Placement
  • Public Notice/Job Opportunity Announcements
  • Technical Documentation

HR General Competencies
  • Writing
  • Attention to Detail
  • Information Management
  • Influencing/Negotiating
  • Customer service
  • Flexibility
  • Interpersonal Skills
  • Planning and Evaluating
  • Reading
  • Teamwork
Proficiency Level(s)
Level 3 – Intermediate

Target Audience
Early career HR Specialists (3 years or less of federal HR experience)
Further, this course is general in nature but examples and activities are tailored in this version for those in the Staffing specialty area (or with Staffing job duties).

Prerequisites
None
However, for the best learning results, the following courses should be taken before this course: 
  • HR002: Introduction to HR Management 
  • HR004: Foundations of Service Excellence for HR Professionals -Staffing 
Seat Time/Course Length
The advertised seat time for this course, including time for the online Baseline Knowledge Assessment and Post Course Knowledge Assessment should be 3 ½ days. Please note that the Baseline Knowledge Assessment must be completed prior to the first day of class.




 

HR006 Effective Writing for HR Professionals – Staffing

Objective Type

Objectives

 

Lesson 1: Introduction to Effective Writing

Terminal

Explain principles of effective written communication.

Enabling

Identify the result to be achieved through written communication.

Enabling

Differentiate between effective and ineffective writing, including the use of plain language.

Enabling

Identify the steps in the writing process.

 

Lesson 2: Planning the Message

Terminal

Apply methods of organizing thoughts to plan effective messages.

Enabling

Identify a process for organizing thoughts to plan effective written communication.

Enabling

Use brainstorming techniques and outlines to plan brief messages.

 

Lesson 3: Tailoring the Message for the Audience

Terminal

Develop a message that is tailored for a particular target audience.

Enabling

List the key interests and concerns of various audiences.

Enabling

Describe federal plain language guidelines for organizing messages to meet the readers’ needs.

Enabling

Tailor the message to the unique concerns and interests of the target audience.

 

Lesson 4: Tailoring the Message for the Medium

Terminal

Develop a message that is tailored for a particular communication vehicle.

Enabling

Determine the most appropriate communication vehicle for conveying the desired message to the intended audience.

Enabling

Explain considerations when writing for the web.

Enabling

Tailor the message to meet the unique requirements of the selected communication medium.


 

HR006 Effective Writing for HR Professionals – Staffing

Objective Type

Objectives

 

Lesson 5: Composing the Message

Terminal

Develop clear, concise, coherent, and easy-to-read written communication.

Enabling

Identify techniques to improve readability of written communication.

Enabling

Apply techniques to produce clear, concise, and easy-to-read written communication.

 

Lesson 6: Composing Persuasive Messages

Terminal

Write a persuasive message.

Enabling

Identify characteristics of persuasive writing in sample passages.

Enabling

Apply persuasive writing techniques.

 

Lesson 7: Refining the Message

Terminal

Revise written communication to improve clarity, conciseness, and correctness.

Enabling

Identify common grammar, usage, mechanics, and punctuation mistakes and how to correct them.

Enabling

Analyze written communication to improve grammar, usage, mechanics, and punctuation.

Enabling

Apply critical thinking techniques to determine how effectively the written communication achieves its goals.

Enabling

Use peer review feedback to improve written communication.

 

Lesson 8: Course Summary

NA

This lesson reviews the learning objectives in the previous lessons.



Last modified: Wednesday, September 13, 2017, 2:13 PM