Technical Area(s)
Staffing

Staffing Competencies
  • Agency Staffing Policies and Procedures
  • Application Processing
  • Certification and Selection
  • Hiring Process Management
  • Merit System Accountability
  • Public Notice/Job Opportunity Announcements
  • Recruitment/Placement
  • Strategic Recruitment
  • Staffing
HR General Competencies
  • Customer Service
  • Influencing/Negotiating
  • Interpersonal Skills
  • Oral Communication
  • Organizational Awareness
  • Planning and Evaluating
  • Problem Solving
  • Project Management
  • Teamwork
Proficiency Level(s)
Level 3 - Intermediate

Target Audience

 

The target audience for this course package is Staffing Specialists at GS levels 11-14.

 

Prerequisites SS210: Introduction to Guiding Recruitment and Selection Activities.
In addition, for the best learning outcomes, the following courses are
recommended, but not required, to be taken before this course: 
  • HR002: Introduction to Human Resources (HR) Management 
  • HR004: Foundations of Service Excellence for HR Professionals -Staffing
  • HR006: Effective Writing for HR Professionals -Staffing
  • SS002: Staffing Laws and Regulations
  • SS004: The Federal Hiring Process for Staffing Specialists
  • SS006: Staffing Programs for Special Populations
  • SS110: Staffing for Organizational Impact
  • SS112: Processing Personnel Actions
  • SS120: Introduction to Staff Acquisition Activities in the Merit Promotion Process
  • SS122: Introduction to Selection Activities in the Merit Promotion Process
  • SS130: Staff Acquisition in the Merit Promotion Process -Workshop
  • SS132: Selection in the Merit Promotion Process -Workshop
  • SS212: Engaging Clients for Effective Staffing
  • SS214: Strategic Recruiting

Seat Time/Course Length This ILT course package should be advertised as a three and a half day course. (Note: This seat time is for the classroom session only; it does not include time for OJT and coaching activities.)

 

Lesson 1: Workshop Overview

Objective Type

Objectives

Terminal

Review the key concepts and overall structure of this course

Enabling

Review key concepts related to guiding recruitment and selection activities

Enabling

Recognize the learning objectives and agenda for this course

Enabling

Identify the guidance activities required at each step of the federal hiring process

 

Lesson 2: Proactively Building Relationships with External Stakeholders

Objective Type

Objectives

Terminal

Guide your team in proactively engaging with external stakeholders to anticipate hiring requirements

Enabling

Assess your current aptitude in engaging proactively with external stakeholders to anticipate hiring requirements

Enabling

Articulate how to apply key leadership skills to engage proactively with external stakeholders to anticipate hiring requirements

Enabling

Plan how to engage more proactively with external stakeholders to anticipate hiring requirements

 


 

Lesson 3: Establishing a High-Performing Staffing Team

Objective Type

Objectives

Terminal

Apply knowledge of the characteristics of effective teams to inspire and foster team commitment, spirit, pride, and trust

Enabling

Assess your current aptitude in establishing high-performing teams

Enabling

Recognize the characteristics of effective teams

Enabling

Familiarize yourself with the characteristics of team members

Enabling

Apply knowledge of team member characteristics to plan how your team will work together

Enabling

Identify strategies to build trust with team members

Enabling

Recognize a simple model for providing feedback to team members

Enabling

Plan how you can establish high-performing teams

 

Lesson 4: Initiating Team Activities

Objective Type

Objectives

Terminal

Given a staffing initiative, plan recruiting activities and communicate that plan to your team

Enabling

Assess your current aptitude in initiating team activities

Enabling

Apply knowledge of team member strengths and weaknesses to plan and assign the work for a recruiting activity

Enabling

Communicate the work plan for a recruiting activity to your team

Enabling

Plan how you can improve your aptitude in initiating team activities

 


 

 

Lesson 5: Collaborating with External Stakeholders During a Staffing Initiative

Objective Type

Objectives

Terminal

Apply multiple sources of influence for gaining cooperation, acquiring information, solving problems, and achieving team goals for a staffing initiative

Enabling

Assess your current aptitude in influencing external stakeholders

Enabling

Guide Staffing Specialists in identifying influencing strategies to obtain information from external stakeholders

Enabling

Guide Staffing Specialists in identifying influencing strategies to guide a recruitment strategy

Enabling

Guide Staffing Specialists in applying influencing strategies to engage external stakeholders fully in collaborating on a staffing initiative

Enabling

Plan how you can collaborate more effectively with external stakeholders during a staffing initiative

 

 

Lesson 6: Solving Problems During a Staffing Initiative

Objective Type

Objectives

Terminal

Address typical problems that may arise during a staffing initiative

Enabling

Assess your current aptitude in addressing typical problems that may arise during a staffing initiative

Enabling

Apply a methodical problem-solving process to address typical problems that may arise during a staffing initiative

Enabling

Plan how to improve your and your team members’ problem-solving capabilities

 

Lesson 7: Addressing Conflicts Among Team Members

Objective Type

Objectives

Terminal

During a staffing initiative, constructively address conflicts that may arise among team members

Enabling

Assess your current aptitude in constructively addressing conflict

Enabling

Apply a methodical process to manage and resolve conflicts and disagreements in a constructive manner

Enabling

Anticipate and take steps to prevent counter-productive confrontations among team members

Enabling

Plan how to improve your and your team's capability in addressing and resolving conflicts

 

Lesson 8: Monitoring Your Team’s Progress

Objective Type

Objectives

Terminal

Monitor progress of team activities and adjust as necessary to ensure successful, on-time completion

Enabling

Assess your current aptitude in monitoring and adjusting your team’s activities

Enabling

Review status reports/tracking documents and other status tools to monitor your team’s progress in completing recruitment activities

Enabling

Identify adjustments that must be made to keep team activities on track

Enabling

Apply a simple feedback model to provide constructive feedback that identifies what is working well and what improvements are needed

Enabling

Recognize and reward excellent effort during staffing initiatives

Enabling

Celebrate team successes

Enabling

Plan how you can improve your aptitude in monitoring and adjusting team activities

 

Lesson 9: Guiding Selection Activities Capstone

Objective Type

Objectives

Terminal

During selection, apply leadership skills to establish a team and guide team members and external stakeholders effectively to achieve selection goals

Enabling

Apply knowledge of the characteristics of effective teams to inspire and foster team commitment, spirit, pride, and trust

Enabling

Plan selection activities and communicate that plan to your team

Enabling

Apply multiple sources of influence for gaining cooperation, acquiring information, solving problems, and achieving team goals for a staffing initiative

Enabling

Monitor progress of team activities and identify problems to resolve

Enabling

Apply a methodical problem-solving process to address typical problems that may arise

Enabling

Apply a simple feedback model to provide constructive feedback that identifies what is working well and what improvements are needed

Enabling

Apply a methodical process to manage and resolve conflicts and disagreements in a constructive manner

Enabling

Identify the most appropriate methods to recognize and reward excellent effort

 

Lesson 10: Wrap Up and Action Planning

Objective Type

Objectives

Terminal

Plan how to apply lessons learned on guiding recruitment and selection activities in the work environment

Enabling

Summarize challenges that were addressed in this workshop

Enabling

Develop an action plan for continued learning of how to apply leadership skills to guide recruitment and selection activities

 

Last modified: Tuesday, March 16, 2021, 8:51 PM